As winter temperatures settle in, more and more Bios DryCal® users will be faced with the prospect of using their Defender/Definer unit below the instruments’ rated temperature low of 0 degrees Celsius for volumetric measurements. It is this time of year where we start to field service calls related to the graphite piston sticking and, though a serious issue, it may be simply rectified in the field saving your unit a trip back to the factory for service.
As users take their Defender or Definer from a cold environment to a warm environment, there is a risk of condensation formation inside the unit. If condensation occurs inside the glass tube, the graphite piston will stick to the tube and the unit will become inoperative.
If you discover condensation within your Defender or Definer unit, simply place the Defender or Definer in a warm environment for 24 to 48 hours and the condensation will dissipate and the unit will return to normal operation. If this does not rectify the issue, please contact us today at firstname.lastname@example.org.
Occasionally when reading a DataTrace data logger, interference from a number of sources can temporarily interrupt communication between the logger and the interface. Though a rare incident, there are some things a user can easily do to reestablish communication that will not affect data collection or storage.
If the logger that you’re reading through DataTrace (DT) Pro Software is not immediately communicating with the interface, try these tips, 1 by 1 in this order until communication is restored:
- Rotate the logger in the interface and retest.
- Close DT Pro Software, unplug USB reattach USB cable and retest.
- Try a different USB port on the computer.
- Reboot the computer.
- Open battery chamber and replace battery. Don’t forget to replace the O-ring.
If none of these work for you, the next best step would be to contact Mesa for repairs. To complete an RGA form for repair submission, click here. To learn more about DataTrace, visit our website at www.mesalabs.com.
Our first ever on-campus DataTrace Pro training was a huge success! Check out what some of the attendees had to say. If you’re interested in attending the next one click here to contact us for more information.
Extended sterilizations cycles are becoming more and more common as manufacturers are incorporating complex materials and designs into medical devices. It can be very difficult for the sterilant to penetrate a narrow path or throughout a very dense or heavy load with traditional sterilization cycle times so increased sterilization cycles are something manufacturers are dictating more and more. Certainly longer cycles are intended to allow for fewer positive biological indicators, but are all biological indicators designed to provide accurate results in extended cycles?
For self-contained biological indicators, as the spores are exposed to an extended insult, the recovery/growth media is exposed as well. In many instances, this added exposure will start to caramelize pH indicator color within the growth media and the media itself will appear altered post-sterilization. A logical question to ask is “Can this media still sustain growth for a low number of injured spores?”
Mesa has performed a study on its ProSpore Ampoule self-contained biological indicator to address this topic specifically by exposing ampoules to a typical 20 minute cycle in addition to an extended 120 minute cycle, looking at the color change of the media post-sterilization in addition to the media’s effectiveness throughout the incubation process. The results of this study can be seen here.
Did you know that can request an RMA online easily and conveniently through our website? You will need the serial number(s) of the unit(s) you wish to send in for recertification; as well as a brief description of the work you are requesting. Simply click on the link (below) and fill out the form with the information requested. We offer an expedited (48-hour) service, at an additional fee, for the Defender and Definer lines if necessary. Standard turnaround time is two weeks. If you have any questions please contact Mesa Labs at email@example.com or call and speak to a customer service representative 973-492-8400.
The Bios DryCal® line of gas flow calibrators is a highly sophisticated set of products that need to be cared for and calibrated only by a qualified lab in order to maintain its extremely high level of accuracy and reliability.
Mesa Labs is the only laboratory that can perform a Bios DryCal® calibration in the US. Third party calibration laboratories can’t adjust your Bios DryCal® instrument. These other labs can only perform verifications, not calibrations. This means that they cannot reset calibration points, perform repairs and maintenance with authorized parts, provide hardware and firmware updates or even check and change batteries. Third party facilities may provide a calibration certificate, however the Bios DryCal® unit has not been adjusted according to factory standards during the third parties calibration process. What these other laboratories may be able to do is issue a NIST-traceable certificate that identifies the Bios DryCal® unit falls within claimed accuracy specifications. Mesa Labs ISO 17025 documentation can be found here.
To request an RMA to have your Bios DryCal® unit service by Mesa, click here.
For further information please contact firstname.lastname@example.org or speak with a customer service representative.
Mesa has been very busy highlighting its recently expanded cap torque analyzer product line at 2 of the most influential global beverage packaging trade shows in the past three weeks. Drinktec, which attracted around 67,000 visitors from 183 countries, and Pack Expo, which has more than 27,500 processing and packaging professionals in attendance, provided an opportunity for Mesa to showcase the full breadth of its torque analyzer products.
Mesa’s cap torque analyzer products consists of Torqo and SureTorque which are durable, industry-leading and reliable computerized cap torque analyzers. Mesa also highlighted our latest addition to the product line, the ST-Inline. The Model ST-Inline torque tester is designed for multiple industries, such as food, beverage and pharma, and will perform full testing to protocol including release, apply, release and re-apply, tamper-evident break and strip torque tests.
For more information on Mesa Labs cap torque analyzers and to explore our torque product comparison chart, please click here.
In this video, Margaret Shaw (DialyGuard Medical Sales Manager), goes through the Level 1 and Level 2 calibration process on a DialyGuard pHoenix meter in great detail highlighting the nuances of this process. Mesa Labs recommends monthly Level 1 and 2 calibration of the pHoenix meter to ensure that the meter is functioning properly.
When setting up for the calibration, it is very important to make sure that you have all the solutions you will need along with a Tri-Station or a Super Station. Doing this ahead of time will make the calibration process much easier.
As discussed in Mesa’s electronic newsletter FlowLines released today, Mesa Labs is pleased to announce the release of the ML-800-75 flow cell! Featuring Mesa’s patented and proven Bios DryCal® technology, this new flow cell expands the flow capacity of the ML-800 system now to 100 SLPM while providing the same measurement uncertainty to ensure your applications flow data is repeatable and accurate. This increased capability expands the ML-800’s versatility and gives the user the added convenience of being able to accommodate a largely expanded gas flow range:
- Flow Range: 1-100 SLPM
- Measurement Uncertainty: +/-0.15% of reading
- P/N: 200-800-75
When utilizing more than 1 data logger, identifying the location of each specific logger becomes very important to the project itself. Without this, it becomes very difficult to trace what set of data is attributed to which logger at a quick glance. Identifying each logger becomes imperative to the task at hand, yet that doesn’t make the task of doing so any easier.
To facilitate this, Mesa now offers identification sleeves to be able to locate and position the DataTrace Loggers in autoclaves, smokehouses, various chambers, etc. Available in yellow, red or white, the sleeves are pre-numbered from 1-25 making the job of identifying your loggers very simple.
Positioning the loggers in conjunction with a schematic of any vessel allows the user to quickly identify any cold or hot spots within the process cycle. This allows users to configure the loggers with the corresponding sleeve number within DT Pro Software meaning the logger will have the same number in its firmware when programmed or read as the identifying sleeve.
It is much more efficient to place the logger with the corresponding sleeve number in the appropriate location laid out in the schematic of the users’ vessel, etc. Logger one always goes in location one and so forth.
In addition, DT Pro Software has a placement tab that the user can scan in their vessels schematic with the appropriate points to place the DataTrace data loggers. This makes the use of loggers in any type of project 100% easier to organize. For more information please contact us today! email@example.com