Mesa Labs Factory Certified Service
Mesa Laboratories, Inc. provides factory certified service, repairs and calibration for the Nusonics product line at our factory in Lakewood Colorado. We only service and repair our meters and do not repair or calibrate other manufacturer's devices. We do provide service for some older Nusonics meters which may have been sold under the brand names Mapco or Nuscor.
Before sending in your Nusonics analyzer, flowmeter or interface detector, please contact the Nusonics Service Dept. at (303) 987-8000 and have the serial number of the instrument available.
In many cases problems can be corrected in the field via instrument adjustment or parts replacement. If it is determined the meter must be returned for service, service personnel will advise which items are to be returned and a RMA # will be issued
Ship meters for repair or calibration to:
Mesa Laboratories, Inc.
ATTN: Nusonics RMA # ___________
12100 W. 6th Avenue
Lakewood, CO 80228
Service Pricing
Nusonics service personnel can only determine service costs after receipt and inspection of the meter. Please advise them if you require notification or a written quotation prior to proceeding with the repairs. In all cases a PO (purchase order) or credit card # will be required before the return of the repaired instrument.
Service Availability for Obsolete Models
Nusonics will endeavour to provide service for older products as long as critical parts and electronic components are available. In many cases, the older instrument may be compatible with newer sensors. The service status by model is shown below:
| Model | Instrument Type | Status |
| 8000, 8000A | Flowmeter | No Service available |
| 9000, 9000A | Flowmeter | No Service available |
| 6080, 6180 | Analyzer | No Service available |
| 6280 | Interface Detector | Limited Service |
| 1180, 1181 | Doppler Flowmeter | Case by case |
| 6380 | Analyzer | Limited Service |
| 8400 | Flowmeter | Limited Service |
If service is not available for your instrument, in most cases Nusonics has a replacement instrument which will not require any piping changes. Contact Nusonics Sales with the serial number of the instrument to be replaced for review and pricing information.