Torqo II Frequently Asked Questions

Why should I spend more for a motorized torque testing system?

Different operators will apply different forces to manual torque measuring devices, and the force applied directly relates to the torque measured. When torque is measured by using a manual torque meter, an operator’s hand is responsible for applying the twisting force to the cap in order for the cap to rotate to the removal point or application point. At this point, torque data is recorded and displayed on the torque measurement device. During this process, an increase in the force applied by the operator to the cap, or an increase in the speed at which the force is applied, will result in an increase in the measured torque of the cap, and vice-versa. In order for accurate and reliable data to be obtained, each operator must apply precisely the same amount of force to the cap, testing cycle after testing cycle. With a motorized torque testing system, the force applied to a cap is precisely the same in each testing cycle, regardless of who may be operating the machine, or how strong they may be.

What is required in order to have an accurate Torqo system quotation produced?

A budgetary quotation for a Torqo II system can be provided based upon digital photographs of the caps and bottles that are going to be tested. However, in order to provide a final full system quotation, it is necessary to send both cap and bottle samples to our production facility so they can be evaluated and the correct tooling and accessories for the system can be applied.

Why do my products need a different chuck for each bottle cap that is packaged at my facility?

Chucks are custom designed for each cap. The importance of designing a chuck that fits exactly for the particular cap is to ensure no slippage during testing as well as to prevent the cap from deforming thus altering test results. Custom made chucks will ensure that the torque results are not being compromised for each product being tested.

Petaloids like cap chucks are all custom made to fit a product’s bottle base precisely. The customization is necessary since many bottle bases vary in dimension and design. A precisely designed petaloid will ensure that the bottle base does not move during testing thus allowing for the most accurate and repeatable testing results.

Why consider a motorized torque testing system?

Different operators will apply different forces to manual torque measuring devices, and the force applied directly relates to the torque measured. When torque is measured by using a manual torque meter, an operator’s hand is responsible for applying the twisting force to the cap in order for the cap to rotate to the removal point or application point. At this point, torque data is recorded and displayed on the torque measurement device. During this process, an increase in the force applied by the operator to the cap, or an increase in the speed at which the force is applied, will result in an increase in the measured torque of the cap, and vice-versa. In order for accurate and reliable data to be obtained, each operator must apply precisely the same amount of force to the cap, testing cycle after testing cycle. With a motorized torque testing system, the force applied to a cap is precisely the same in each testing cycle, regardless of who may be operating the machine, or how strong they may be.

What is meant by non-destructive testing?

The Torqo II system allows operators to test product(s) straight from the production line without having to waste the product after the testing has been performed. The unique motorized drive in the Torqo II, allows operators to run the necessary test without breaking the tamper evident band on the product. After the test has been completed and the data has been captured, the operator can place the product back into production without posing any risk to consumers.

Can a chuck be designed for my specific cap?

Yes, a chuck can be designed for any type of enclosure. In this instance photographs are often sufficient to provide budgetary information for the chuck. However, in order for our production staff to fabricate the chuck, physical cap samples will need to be sent in a timely manner so the chuck can be constructed.

Can a petaloid/fixture be designed to hold my bottle in place during testing?

Yes, a petaloid or fixture holding plate can be designed to fit any type of bottle. Physical samples are important in this instance so that all of the dimensions and design of the base can be accounted for by our engineering department.

How can I have a demonstration provided at my facility?

Please review the Torqo Reps & Distributors page. Locate the representative in your area and provide your contact information, date & time for the demonstration, as well as any detailed instructions to help us provide you with the best possible demonstration.

Does Mesa Labs offer Torqo set-up and training on-site?

Yes, Mesa Labs can provide your team with training for the Torqo as well as provide set-up of your Torqo system. Please contact torqo@mesalabs.com.

Is their a trade-in program offered? How does the trade-in program work?

Please click HERE for information pertaining to the Mesa Labs Torqo trade-in program.

Can the Torqo test Child Resistant caps?

The Torqo II has a child resistant cap testing kit that can be purchased with the initial system. The kit can also be purchased after-market and installed on the Torqo II.

Can a calibration be done in the field?

Yes, Mesa Labs can offer professional services to calibrate the Torqo II system in the field. If you require a formal quotation please contact torqo@mesalabs.com with your inquiries. Please include date, time, Torqo system specifications (i.e. Serial Number, Model, and Torque Specification) as well as facility location.

Can repairs be performed in the field?

We recommend that all repairs be performed by our factory certified staff. In some instances a Mesa representative can provide smaller repairs on-site. Repairs involving bearings or other critical areas of the Torqo will need to be sent to the factory with a completed Returned Materials Authorization Form. Please inquire with the representative in your area.

Should I send my Torqo unit into the factory in order to have a calibration provided?

A factory certified calibration is recommended annually for all Torqo models.

What does the Gold Bottle provide me?

The Gold Bottle is designed to quickly verify the calibration and repeatability of the Torqo systems. Each Gold Bottle can be constructed to verify an exact torque rating depending on the operators needs. Each Gold Bottle is supplied with a certificate of calibration and traceability.

How often should my Gold Bottle be calibrated?

A factory certified calibration is recommended annually.

Who is the distributor in my area?

Click HERE to find the representative or distributor in your area.